Goldanor Travels (“We”, “Us”, “Our”) provides travel-related services, including flight bookings, hotel reservations and tour, visa applications, and study abroad services.
These Terms and Conditions (“Terms”) govern the use of our services and website.
Definitions : Any individual or organization using our services.
Services: Any travel-related services provided by Goldanor Travels.
Website: Our official website, (goldanortravels.com).
Affiliate: A representative provider of travel services that we partner with to offer our services.
Use of Services – By using our services, customers acknowledge that they have read, understood, and agreed to these Terms. – Customers must provide accurate and complete information when booking services or applying for visas. – We reserve the right to decline or cancel any booking or application if we suspect fraudulent activity or incomplete information.
Booking Process – We act as an agent for our affiliates, and bookings are made through our website. – We make bookings directly through our affiliate networks. – Customers will receive a confirmation email with their booking details.
Payment Terms – Payment for services must be made in full at the time of booking. – We accept various payment methods, including credit cards, bank transfers, and online payment platforms. – Customers are responsible for any bank charges or fees associated with payment.
Cancellations and Refunds – Cancellations or changes to bookings must be made in writing (email or letter) and are subject to our cancellation policies. – Refunds will be processed within [timeframe, e.g., 7-10 working days] of receiving written notice of cancellation. – Customers may be liable for cancellation fees, depending on the affiliate’s policies.
Travel Documents – Customers are responsible for ensuring they have valid travel documents, including passports, visas, and health certificates. – We are not responsible for any travel disruptions or difficulties resulting from incomplete or inaccurate travel documents.
Liability – We are not liable for any damages, losses, or expenses resulting from: – Acts of God, natural disasters, or unforeseen events. – The actions or omissions of our affiliates or service providers. – The customer’s failure to comply with these Terms or applicable laws.
Governing Law – These Terms shall be governed by and construed in accordance with the laws of [country/state, e.g., Ghana]. – Any disputes arising from these Terms shall be resolved through [dispute resolution process, e.g., arbitration]. Security Measures NB:Please check if we use that …. To ensure secure transactions, Goldanor Travels and our affiliates use: • SSL (Secure Sockets Layer) encryption • PCI-DSS (Payment Card Industry Data Security Standard) compliance • 3D Secure authentication .
Changes to Terms – We reserve the right to modify these Terms at any time. – Customers are responsible for regularly reviewing these Terms.
Contact Us – If you have any questions or concerns about these Terms, please contact us at: – Email: mailto:support@goldanortravels.com – Phone: [+233 559 728 202 /+233 549 571 693] – Address: [Accra Ghana] By using our services, customers acknowledge that they have read, understood, and agreed to these Terms.
